At SWYFT, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our ride-share services, including our website and mobile application (“Platform”).
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: This includes your name, email address, phone number, and payment information.
- Ride Information: Details of your ride, such as pick-up and drop-off locations, ride duration, and fare.
- Device Information: Information about the device you use to access our Platform, including IP address, operating system, and browser type.
- Location Information: Real-time location data from your mobile device when the app is in use.
- Usage Information: Information about how you interact with our Platform, including access times, pages viewed, and the actions you take.
2. How We Use Your Information
We use the information we collect to:
- Provide Services: Process your ride requests, manage your account, and facilitate payments.
- Improve User Experience: Enhance the functionality and user experience of our Platform.
- Communicate with You: Send you updates, promotional materials, and other information related to our services.
- Safety and Security: Monitor and ensure the safety and security of our Platform, passengers, and drivers.
- Legal Compliance: Comply with legal obligations and resolve disputes.
3. How We Share Your Information
We may share your information with:
- Drivers: To provide the ride-share service, your ride details and contact information are shared with the assigned driver.
- Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and customer support.
- Legal Authorities: When required by law or necessary to protect our rights, safety, and property.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
5. Your Rights and Choices
Access and Update: You can access and update your personal information through your account settings in the SWYFT app.
- Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in the communications or contacting us directly.
- Location Data: You can disable location tracking through your device settings, but this may affect the functionality of the Platform.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Platform and updating the effective date. Your continued use of the Platform after any changes signifies your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: swyfttaxi@gmail.com
- Address: Island House, Nevist St 2nd Fl St. John’s. Antigua
- Phone Number: +1 862 300 4975
Thank you for choosing SWYFT. We appreciate your understanding and cooperation.
